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SPF - Found Property Dropbox

Introduction

The Singapore Police Force (“SPF”) of the Ministry of Home Affairs (“MHA”) operates numerous Customer Service Counters across Singapore. The Customer Service Counters serve as convenient customer service points to provide information and services to the members of public (MoP).

SPF seeks to modernise the operation at the selected Customer Service Counters to adopt automated kiosk technology for providing round the clock services to the MoP.

Implementation

Fully automated lost and found items deposit kiosk. Process over 500+ transactions on average per month. This new and improved version of the FPD, utilize roller-based bag dispenser for ease or consumable replacement. Built-in thermal printer allows MOP to receive printed receipt upon transaction completion.

Components are compartmentalized to allow ease of maintenance via front door access. The new hardware incorporated into the design have been tested with QA to ensure that the proposed solution would be more efficient, robust and service friendly

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Key Features

Unprecedented Quality

The new hardware incorporated into the design have been tested with QA to ensure that the proposed solution would be more efficient, robust and service friendly.

Compartmentalized Components

Components are compartmentalize to allow ease of maintenance via front door access.

User Experience

This new and improved version of the FPD, utilize roller based bag dispenser for ease or consumable replacement. Built-in thermal printer allows MOP to receive printed receipt upon transaction completion.

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