SPF - Found Property Dropbox
Introduction
The Singapore Police Force (“SPF”) of the Ministry of Home Affairs (“MHA”) operates numerous Customer Service Counters across Singapore. The Customer Service Counters serve as convenient customer service points to provide information and services to the members of public (MoP).
SPF seeks to modernise the operation at the selected Customer Service Counters to adopt automated kiosk technology for providing round the clock services to the MoP.
Implementation
The FPD is a fully automated lost and found items deposit kiosk that processes over 500+ transactions per month. This new and improved version of the FPD utilizes roller-based bag dispenser for ease or consumable replacement. Built-in thermal printer allows MoP to receive printed receipt upon transaction completion.
Components are compartmentalized to allow ease of maintenance via front door access. The new hardware incorporated into the design have been tested with QA to ensure that the proposed solution would be more efficient, robust and service friendly.
Image via Geylang NPC/FB.
Key Features
Unprecedented Quality
The new hardware incorporated into the design have been tested with QA to ensure that the proposed solution would be more efficient, robust and service friendly.
Compartmentalized Components
Components are compartmentalized to allow ease of maintenance via front door access.
User Experience
This new and improved version of the FPD utilizes roller based bag dispenser for ease or consumable replacement. Built-in thermal printer allows MoP to receive printed receipt upon transaction completion.