We are the only few companies in the world accredited with: TANDBERG Accredited Service Provider (TANDBERG ASP) and infoComm International GOLD Certified Audio Visual Service Provider (GOLD CAVSP).

In order to streamline support requests and better serve our customers, we have developed an online support ticket system. Each support request is assigned a unique ticket number which our customer can use to track the progress and responses online

We offer Premium, Standard, Basic and customized maintenance contracts. Contact our friendly customer service officer for a maintenance contract package that meets your requirements.

With the above maintenance contract packages, you can choose the service level agreement (SLA) that meet your operation needs and budget:

-- 2 Hours on site response
-- Preventive maintenance
-- Equipment firmware/software upgrade
-- Advance Loan equipment
-- Unlimited Telephone and Video Conferencing Helpdesk
-- Video Conferencing Test facility
-- On site standby during important events
--Video Conferencing Bridging Facility
-- Video Bandwidth on demand service
-- Video Conferencing Firewall Traversal managed services
-- 24x7 Fault Report
-- Online Support Ticket System